News and Featured section
SERVLINE - (RESIDENTIAL ONLY)Starting December 1, 2022, Northern Ohio Rural Water's Leak Protection Plan rate has changed from $1.00 per month to $0.91 per month. If you would like to sign up, please contact the office and we will let you know the procedure on how to add this plan to your bill.
Backflow Prevention and Cross-Connection ControlWhat is a cross-connection? Any physical connection created between a possible source of contamination and any drinking water system piping. What is backflow? It is the flow through a cross-connection from a possible source of contamination back into the drinking water system. It occurs when a crossconnection is c...
Are You a Critical Water User?At NORW, we care about your health and understand that people with serious medical conditions need water at all times. This is why we make every effort to contact customers with documented serious medical issues during planned and unexpected water interruptions. If you or someone in your household has a serious medi...
COVID-19 - Late Charges & DisconnectsEffective August 3, 2020, Northern Ohio Rural Water will again apply late charges on the current bill. We will also begin the disconnection process on August 11, 2020. If you need further time to make arrangements to pay your account balance, please call the office before your scheduled disconnect date.
Billing UpdateNorthern Ohio Rural Water has changed billing vendors, note that your account number has changed. It is our goal to continue to strive to maintain the customer service experience that you are used to and offer new customer features. Please call the office at 419-668-7213 if you need assistance.
Welcome to our WebsiteWe are pleased to announce the launch of our brand new website! After months of hard work and dedication, we are...
Pay Your Bill
We’ve made it easy for you to pay your bill using our online payment system.
Water Quality Report
We have prepared a report to provide information to you, the customer, on the quality of our drinking water.Water Quality Report
Board Meeting Information
Board meeting dates along with other information from our meetingsBoard Meeting Information
Information on various ways to pay your billPayment Options
NORW Mission Statement
Northern Ohio Rural water is dedicated to providing our customers with a safe, high quality and reliable water supply that meets or exceeds all federal and state drinking water requirements. Our goal is to distribute our product in the most efficient way, while maintaining and upgrading the system to meet future requirements. We are also committed to providing professional and courteous services to satisfy the needs of our customers.read about our history