What is a cross-connection? Any physical connection created between a possible source of contamination and any drinking water system piping. What is backflow? It is the flow through a cross-connection from a possible source of contamination back into the drinking water system. It occurs when a crossconnection is created and a pressure reversal, either as backsiphonage or backpressure, occurs in...Read more
News & Announcements
Learn about Customer Service Announcements, News, Job Opportunities, and Project Updates.
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May 27, 2022 - 10:02am in News
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April 25, 2022 - 9:37am in News
At NORW, we care about your health and understand that people with serious medical conditions need water at all times. This is why we make every effort to contact customers with documented serious medical issues during planned and unexpected water interruptions. If you or someone in your household has a serious medical condition and it is critical that you have water at all times, please call us...Read more |
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December 14, 2022 - 9:57am in Customer Service Announcement
Starting December 1, 2022, Northern Ohio Rural Water's Leak Protection Plan rate has changed from $1.00 per month to $0.91 per month. If you would like to sign up, please contact the office and we will let you know the procedure on how to add this plan to your bill.Read more |
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November 18, 2022 - 11:05am in Project Overview
AUBURN TOWNSHIP - AUBURN TOWNSHIP - CRAWFORD COUNTY COUNTY ROAD 175 - YORK TOWNSHIP - SANDUSKY COUNTY JERICHO ROAD - HARTLAND TOWNSHIP - HURON COUNTY EDWARDS ROAD/TOWNLINE ROAD 12 - FAIRFIELD TOWNSHIP - HURON COUNTY GREENWICH MILAN TOWNLINE ROAD - GREENWICH TOWNSHIP - HURON COUNTYRead more Status Update (chronological): Next 5 Line Extensions |
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January 19, 2022 - 11:49am in News
NORW has new water rates effective 1-1-22 see the newly updated ratesRead more |
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October 30, 2020 - 10:31am in News
Starting November 2, 2020, the state of Ohio, working with local Community Action Agencies, will help eligible Ohioans who are behind on rent, mortgage, and water and/or sewer utility bills catch up on past payments back to April 1, 2020 and provide additional assistance through December 30, 2020. for more information visit the Ohio Rural Water website: https://www.ohioruralwater.org/home-relief-...Read more |
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October 6, 2020 - 10:59am in News
Northern Ohio Rural Water has changed billing vendors, note that your account number has changed. It is our goal to continue to strive to maintain the customer service experience that you are used to and offer new customer features. Please call the office at 419-668-7213 if you need assistance.Read more |
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July 9, 2020 - 9:08am in Customer Service Announcement
Effective August 3, 2020, Northern Ohio Rural Water will again apply late charges on the current bill. We will also begin the disconnection process on August 11, 2020. If you need further time to make arrangements to pay your account balance, please call the office before your scheduled disconnect date.Read more |
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January 30, 2018 - 8:22am in Customer Service Announcement
Check out these exciting new features to help us better serve you. Contact Us View our Locations, Hours, Phone Numbers or Leave a Message for us View and Pay Your Bill View, Print, and Pay Your Bill online Report a Problem Report problems such as a water leak or service interruption View the Yearly Water Quailty Reports Our Water Quailty (Consumer Confidence Reports) are available to view or...Read more |
