Payment Options

Automatic Debit

Conveniently pay your water bill via direct debit from your checking account*.  To sign up for Direct Debit of your monthly bill, follow the steps below:

Step 1: Complete this printable Direct Debit Authorization Form

Step 2: A voided check from the account of withdrawal is required along with your debit authorization form.

Step 3: Return the debit authorization form and voided check to Northern Ohio Rural Water. Please drop off or mail to our office location at:

Northern Ohio Rural Water
2205 US Highway 20 E.
Norwalk, Ohio 44857-9521

* May take up to 60 days to take effect



If you wish to pay your water bill using our customer portal please click here


In Person

Northern Ohio Rural Water
2205 US Highway 20 E.
Norwalk, Ohio 44857-9521

Office Hours:
Monday through Friday 8:00-4:30
Closed weekends and holidays


By Mail 

Mail Your Payment and Remittance To:

Northern Ohio Rural Water
P.O. Box 96
Collins, Ohio 44826-0096

Your payment must be received in our office by the due date in order to avoid a late charge. Accounts that become past due will be subject to collection activity.

Servicemen may not take payments. Payments may be made at the business office during normal business hours or through the mail.


By Phone

by calling  1-844-347-8370

Did You Know?

How is water used in your home? On average, 17% goes towards showering, 27% is used by the toilet, your faucet drains 15%, your clothes washer another 22%, miscellaneous needs take up 5%, and those...

For questions or to report problems: 419-668-7213